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List of forums -> Your suggestions and bug reports -> [BUG] Urgent! Huge losses due to wrong calculation of prices

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Topic created : 28.04.2010, 12:38

Last time edited : 28.04.2010, 17:19

ChrisBerlin82
Winner of the Leaders Contest in the nomination Quality label Winner of the Leaders Contest in the nomination of Consumer Goods Winner of the Leaders Contest in the nomination Markets Storm Winner of the Leaders Contest in the nomination The Standard of Virtonomics Winner of the Contest for Managers in the nomination Raw Material Base Winner of the Contest for Managers in the nomination "Knowledge is power!" Winner of the Contest for Managers in the nomination Consumer Goods Winner of the Contest for Managers in the nomination Trade Turnover
Winner of the Contest for Managers in the nomination The Standard of Virtonomics
 
When logging in this morning to find out I had losses of more than 200 million $ I was shocked and after a short investigation I found out that there is a bug at three of my mills.
 
http://virtonomics.com/mary/main/unit/view/2500782/sale
http://virtonomics.com/mary/main/unit/view/2286382/sale
http://virtonomics.com/mary/main/unit/view/2461759/sale
 
All three mills sell internally at around or below 2.0 $. When I check their financial report they all have revenues of a few hundread million $, which means during the last game update the selling price must somehow have been calculated at crazy rates well above 10000$. Thus I had to pay a few hundread million in taxes driving my company deep into red numbers.
 
I really don't know what happened there as my selling price was clearly only at around or below 2.0$ before the game update so this is clearly a game bug!
 
Please fix this, if this happens again I am going to be bankrupt shortly! Not so   

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28.04.2010, 18:35

ChrisBerlin82
Winner of the Leaders Contest in the nomination Quality label Winner of the Leaders Contest in the nomination of Consumer Goods Winner of the Leaders Contest in the nomination Markets Storm Winner of the Leaders Contest in the nomination The Standard of Virtonomics Winner of the Contest for Managers in the nomination Raw Material Base Winner of the Contest for Managers in the nomination "Knowledge is power!" Winner of the Contest for Managers in the nomination Consumer Goods Winner of the Contest for Managers in the nomination Trade Turnover
Winner of the Contest for Managers in the nomination The Standard of Virtonomics
 
I created screenshots to support this bug.
 
http://www.christophsackl.com/virtonomics/screenshots/Sales%20Page.png ...
 
According to the sales page 30.388 units were sold for 1.68$. Thus revenue should be 51051.84$.
 
http://www.christophsackl.com/virtonomics/screenshots/Revenues.png ...
 
The financial report page shows revenues of 524,191,176.72$. So it seems a selling price of 17249.94$ was used. According to indicative price such a selling price shouldn't even be possible.
 
Yesterday before the update I set myself the selling price to 1.68$. In my opionion this clearly is a bug in the game/database. 
 

28.04.2010, 19:34

Ixnad
Ten years with Virtonomics
 
This sucks. Quickly message the the admin using this link before the update. You may never know if this will happen again. 
 

29.04.2010, 02:24

Last time edited : 29.04.2010, 02:33

ChrisBerlin82
Winner of the Leaders Contest in the nomination Quality label Winner of the Leaders Contest in the nomination of Consumer Goods Winner of the Leaders Contest in the nomination Markets Storm Winner of the Leaders Contest in the nomination The Standard of Virtonomics Winner of the Contest for Managers in the nomination Raw Material Base Winner of the Contest for Managers in the nomination "Knowledge is power!" Winner of the Contest for Managers in the nomination Consumer Goods Winner of the Contest for Managers in the nomination Trade Turnover
Winner of the Contest for Managers in the nomination The Standard of Virtonomics
 
I posted 9 more screenshots to support this bug report... please, please fix this before the next update which is very soon actually!!
 
http://www.christophsackl.com/virtonomics/bugs/RevenueBug1.png ...
http://www.christophsackl.com/virtonomics/bugs/RevenueBug2.png ...
http://www.christophsackl.com/virtonomics/bugs/RevenueBug3.png ...
 
The following screenshots come from the 3 bakeries I supply with these mills. And when you closely look at the details, the bakeries actually show the correct cost!!!
 
http://www.christophsackl.com/virtonomics/bugs/RevenueBug4.png ...
http://www.christophsackl.com/virtonomics/bugs/RevenueBug5.png ...
http://www.christophsackl.com/virtonomics/bugs/RevenueBug6.png ...
 
This is the financial report from the bakeries showing different data than the supply page, i.e. insane buying price!
 
http://www.christophsackl.com/virtonomics/bugs/RevenueBug7.png ...
http://www.christophsackl.com/virtonomics/bugs/RevenueBug8.png ...
http://www.christophsackl.com/virtonomics/bugs/RevenueBug9.png ...
 
So to sum it up:
 
1. Sales price at mills is about prime cost
2. Shown(!) buying price at bakeries is about primce cost + transport costs
 
3. Calculated revenue at mills is a few hundread million
4. Calculate buying price at bakeries is a few hundread million
 
5. This results in a few hundread million of tax payments leading to HUGE company losses
 
I repeat my opinion that this is clearly a bug in the game as shown by evidence and I would really like to be imbursed for the more than 300 million in unneeded tax payments from the last turn. 
 

29.04.2010, 15:33

Mike1
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sorry about this Chris!
 
I've sent a link to this forum to the support and hope the matter will be handled shortly. Let us know what's going on.. good luck! 
 

29.04.2010, 16:36

ChrisBerlin82
Winner of the Leaders Contest in the nomination Quality label Winner of the Leaders Contest in the nomination of Consumer Goods Winner of the Leaders Contest in the nomination Markets Storm Winner of the Leaders Contest in the nomination The Standard of Virtonomics Winner of the Contest for Managers in the nomination Raw Material Base Winner of the Contest for Managers in the nomination "Knowledge is power!" Winner of the Contest for Managers in the nomination Consumer Goods Winner of the Contest for Managers in the nomination Trade Turnover
Winner of the Contest for Managers in the nomination The Standard of Virtonomics
 
Luckily the bug didn't occur again in the last turn. But it would be really nice to get those few hundread million in taxes that I paid too much back. I need the money for my food for Africa project Well 
 

29.04.2010, 17:25

Last time edited : 29.04.2010, 17:26

pectopatop
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l:
KKompany
 
Chris, please also show us next report from mill - "Financial"/"By buyers"
And "By products" too 
 

30.04.2010, 01:27

ChrisBerlin82
Winner of the Leaders Contest in the nomination Quality label Winner of the Leaders Contest in the nomination of Consumer Goods Winner of the Leaders Contest in the nomination Markets Storm Winner of the Leaders Contest in the nomination The Standard of Virtonomics Winner of the Contest for Managers in the nomination Raw Material Base Winner of the Contest for Managers in the nomination "Knowledge is power!" Winner of the Contest for Managers in the nomination Consumer Goods Winner of the Contest for Managers in the nomination Trade Turnover
Winner of the Contest for Managers in the nomination The Standard of Virtonomics
 
It all has been solved thanks to the great support of the Virtonomics Team. +1 to them Well
 
What I didn't know and what isn't shown in the GUI anywhere is the following.
 
Turn 1 you sell at 10000
Turn 2 you sell at 1
Turn 3 you sell at 1
 
Turn 1 you buy at 10000
Turn 2 you buy at 10000 (yet the GUI shows 1 on the supply page)
Turn 3 you buy at 1
 
I don't know if this behaviour is/was intended, but as you can see price changes will not affect current supplies before one more turn ends and thus this discrepance between sales price and actual revenue. I would rather call it a bug and non-intended behaviour since this should CLEARLY be shown in the GUI if the game treats old contracts like this. 
 

List of forums -> Your suggestions and bug reports-> [BUG] Urgent! Huge losses due to wrong calculation of prices

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