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List of forums -> Questions and answers. Help. -> How to handle customer store complain

Here you can learn from the interaction between experienced businessmen and young entrepreneurs. You are welcome to place your questions related to our business simulation game and get the answers from experienced players

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Topic created : 5.03.2021, 06:03
simfogics
Two years with Virtonomics
m:
Manahan
 
Your store’s service level is very high. However, particular customers often complain about an excessive obtrusiveness of your store assistants.
Your store’s service level is very high. However, particular customers often complain about an excessive obtrusiveness of your store assistants.

Have you ever got this kind of complaint before? If so, how would you handle this? Thank you in advance.   

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5.03.2021, 20:01
kw2585
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m:
Taniocha&Tandeta
 
Hire more store employees and/or raise their qualification. Aim at having elite service level in your stores. 
 

9.04.2021, 05:31
SunshineExtreme
Seven years with Virtonomics
m:
SunshineExtreme Incorporated
 
I think it's more about quality unless there's a mistranslation. 
 

List of forums -> Questions and answers. Help.-> How to handle customer store complain

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